Frequently Asked Questions
Everything you need to know about your Bite beauty journey.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
Are Bite products cruelty-free and vegan?
Yes, we are proud to be 100% cruelty-free and vegan. We never test on animals, and our formulas contain no animal-derived ingredients.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund or exchange, provided the product is at least 50% full.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 60 minutes of placement by contacting our support team.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and duties are calculated at checkout based on your specific location.
How can I track my package?
Once your order ships, you will receive an email with a tracking link. You can also view your order status by logging into your account on our website.